Cm2my Terms and Conditions – Malaysia Gaming Platform Usage Policy

Welcome to cm2my. This Terms and Conditions document ("Terms") governs your use of the platform, website, mobile app, and all services provided by cm2my ("Platform").

By accessing or using the cm2my Platform in any way — including browsing the website, downloading the app, registering an account, making a deposit, or playing any of the games offered — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms form a legally binding agreement between you as the user and cm2my as the platform provider. If you do not agree with any part of these Terms, you are not permitted to use the Platform.

To register and use the cm2my platform, you must meet the following eligibility requirements without exception:

• Minimum age of 18 — The cm2my platform is restricted to individuals aged 18 and above only. Age verification is mandatory during the KYC (Know Your Customer) process.
• Full legal capacity — You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction of residence.
• One account per individual — Each user is permitted to hold only one (1) active account. Multiple account registrations by the same individual are strictly prohibited.
• Accurate information at registration — All information provided during registration must be complete, accurate, and up to date. False information may result in immediate account closure.
• Not acting on behalf of another person — You are registering for your own personal use and not on behalf of any other individual or entity.

Cm2my reserves the right to request proof of identity and supporting documents at any time to verify user eligibility. Identity verification (KYC) is mandatory before any first withdrawal is processed.

You are solely responsible for keeping your login credentials confidential, including your username and password. cm2my will not be liable for any losses arising from unauthorized access resulting from your own negligence.

You agree to:

• Use a strong password and do not share your login credentials with anyone
• Notify cm2my immediately if you suspect any unauthorized access to your account
• Log out of your account after each session, especially on shared devices
• Enable two-factor authentication (2FA) available in your account settings

Cm2my uses 256-bit SSL encryption to protect all data communications between your device and our servers. However, the security of your account also depends on your own personal security practices.

Cm2my supports a wide range of payment methods commonly used by users in Malaysia, including FPX, Touch 'n Go eWallet, DuitNow, GrabPay, and local bank transfers. All transactions are processed through secure payment channels with industry-grade encryption.

Deposit Policy:

• The minimum deposit amount is RM10 per transaction
• Deposits are typically processed within 5–15 minutes depending on the payment method
• Deposited funds may only be used for gaming purposes within the cm2my platform
• Cm2my does not charge any additional fees for deposits made via Malaysia payment methods

Withdrawal Policy:

• Withdrawals are only processed to a bank account or digital wallet registered in the name of the same cm2my account holder
• Full KYC verification is required before the first withdrawal is approved
• Withdrawal processing time is within 1–3 business days for standard amounts
• Any attempt to withdraw funds originating from fraudulent activity or in violation of bonus terms will be voided.
• Cm2my reserves the right to delay or hold a withdrawal while a security investigation is conducted if suspicious activity is detected.

Cm2my offers a variety of bonuses and promotions to new and existing members. Each bonus offer is subject to specific terms stated on the relevant promotions page. The following general conditions apply to all bonuses:

• Wagering requirement must be met in full before any winnings from a bonus can be withdrawn. The wagering requirement is as stated on each bonus offer.
• Each account, IP address, device, and payment method is only eligible to claim each bonus once unless stated otherwise.
• Bonuses are for in-platform gaming use only and cannot be transferred, sold, or converted directly to cash without meeting the wagering requirements.
• Cm2my reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice if there is evidence of abuse.
• Any attempt to exploit bonuses through hedging bets or other fraudulent methods may result in the cancellation of all bonuses and account closure.

Please visit the Promotions us to view all active promotions along with the full terms and conditions of each offer.

All games offered on the cm2my platform — including Live Casino, video slots, fish shooting, bingo, and other games — are subject to the respective game rules developed by the relevant game providers.

• All games use a Random Number Generator (RNG) that has been verified and certified by recognised independent testing bodies.
• The RTP (Return to Player) value for each game is displayed transparently in the game information.
• Any technical disruption or system failure during a gaming session will be resolved based on server log data — server records are final in any dispute.
• Manipulating software or attempting to exploit technical vulnerabilities in the platform is strictly prohibited and may result in legal action.
• Cm2my reserves the right to void any gaming session or wins that are demonstrably the result of an unintentional technical error on the platform's part.

Cm2my is fully committed to responsible gaming practices. We provide a range of tools that allow users to better manage their gaming habits:

• Deposit limit — Set daily, weekly, or monthly deposit limits to control your spending
• Play time limit — Set session time reminders and limits for each gaming session
• Loss limit — Automatically stop play when your set loss limit is reached
• Self-exclusion — Option to temporarily or permanently restrict account access based on your needs

Gaming is for entertainment purposes only. Never wager money you cannot afford to lose. If you or someone you know shows signs of problem gambling, please contact a relevant helpline or visit the Responsible Gaming us for more information and support resources.

Cm2my takes the protection of users' personal data seriously. All information you share with us is processed and stored in accordance with Privacy Policy us in detail.

• All communications between your device and the cm2my platform are protected by 256-bit SSL encryption.
• Financial information such as card details and bank account numbers is not stored on cm2my's servers — it is processed securely through registered third-party payment gateways
• We conduct regular security audits and test the platform infrastructure against known vulnerabilities
• Any identified data breach will be communicated to the affected users within a reasonable timeframe in accordance with legal requirements.

Cm2my reserves the right to suspend, restrict, or close a user's account without prior notice if there is reasonable cause to believe that:

• User has violated any part of these Terms
• Account has been used for fraudulent activity, money laundering, or other illegal activities
• Registration information provided is false or misleading
• Users under 18 years of age
• There is abuse of the bonus system or exploitation of technical vulnerabilities.
• Account has been compromised and poses a significant security risk

In the event of account closure due to a Terms violation, cm2my reserves the right to withhold balances associated with the violating activity. Valid and verifiable funds will be returned at cm2my's discretion once the investigation is complete.

The cm2my Platform is provided on an "as is" and "as available" basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee that the service will always be free from interruptions, errors, or malicious software.

Cm2my is not liable for:

• Indirect, incidental, or consequential losses arising from the use of or inability to use the Platform
• Data loss or service disruption caused by factors beyond our reasonable control
• Actions or omissions by third parties, including game developers or payment gateway providers.
• Losses arising from unauthorized access to your account due to your own negligence

Cm2my's maximum liability in any circumstance shall not exceed the total amount you deposited in the 30 days prior to the relevant claim arising.

Cm2my reserves the right to modify, add, or remove any part of these Terms at any time. Significant amendments will be communicated to users via an in-platform notice or by email to the address registered with your account.

The latest version of these Terms and Conditions is always available on this page. The "Updated" date at the top of the page reflects when the last amendment was made. Your continued use of the Platform after any amendments take effect constitutes your acceptance of the revised terms.

We recommend bookmarking this page and reviewing it periodically, especially before making any deposits or significant transactions.

If you have any questions about these Terms and Conditions, or require further clarification on any section, the cm2my support team is ready to assist via live chat on the platform or our mobile app.

For data privacy enquiries, please refer to Privacy Policy us. For general inquiries, visit the FAQ us first, as most frequently asked questions are already answered there.